4 Expert Strategies for Building Trust Online with Customers

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Are you experiencing high website traffic but low sales? This could be due to a lack of trust from potential customers. Today, we’re going to delve into four strategies that can help you position yourself as an expert on your website, thereby building trust online and converting more visitors into customers.

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Understanding the Conversion Problem

If you’re attracting plenty of website traffic but not seeing people buy your products or services, you’re facing a conversion problem. One potential reason for this issue might be that you’re not positioning yourself as an expert. As a result, people may not trust you or believe that you can solve their problem. So, how do you position yourself as an expert on your website? Here are four strategies to consider.

Trust Strategy #1: Create Valuable Content

The first strategy involves creating valuable content. This will demonstrate your expertise and authority in your niche or industry. The content can take the form of blogs, podcasts, or videos, or a mix of all three if you prefer. While it’s great to share your content on social media platforms like Instagram or Facebook, you also want it to live on your website. This is because not everyone uses social media, and you want your content to be accessible to everyone.

Trust Strategy #2: Highlight Your Achievements and Awards

The second strategy is to make sure you have your achievements and awards listed on your website, primarily on your about page. These awards and achievements can help establish your credibility and expertise in your field. Remember, your website isn’t all about you, but highlighting these accomplishments can help build trust with your audience.

Trust #3: Provide Plenty of Social Proof

The third strategy is to provide plenty of social proof on your website. This can include client testimonials, client videos discussing their experience working with you, and case studies demonstrating the results you’ve achieved for clients. Social proof is crucial in the online world, where everyone claims to be an expert. By providing tangible evidence of your expertise and the results you’ve achieved, you can build trust with your audience.

Trust #4: Get Your Name Out There

The fourth and final strategy is to get your name out there. This can involve speaking on stages, appearing on podcasts, getting interviewed on blogs, and being featured in magazines or other publications. The key is to also feature these interviews and speaking opportunities on your website, preferably on a press page that highlights and links to all of the features you’ve had in your business.

Conclusion

Building trust online is crucial for converting website visitors into customers. By creating valuable content, highlighting your achievements and awards, providing social proof, and getting your name out there, you can position yourself as an expert and build trust with your audience. Remember, the goal is not just to attract traffic to your website, but to convert that traffic into sales.

Jessica Freeman is a Web Designer and SEO Strategist exclusively for private practice owners. With a background and degree in design, she helps therapists, dietitians, and practitioners stop chasing clients and start attracting them. Jess doesn’t just build “pretty” websites, her websites are designed to rank on Google and fill your client orster. When not auditing websites or geeking out over conversion rates, you can find her drinking Diet Dr Pepper and reading the latest thriller novel on the couch.

I build high-impact websites for health pros so they can spend less time on social.

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